Personal connections are made everyday at Kinyei and Soksabike; it’s part of what we do here. Every now and then, though, something extra amazing happens that helps us to remember how powerful channels of communication around the world really are.
A few months ago, a message came into the general Soksabike email inbox. It was not the usual request for a tour booking; this message came from the US and inquired after lost family thought to be living in Battambang. Written by Run and Larry from Tennessee, the message told the too familiar story of a family disrupted by the Khmer Rouge in the 1970s. Run is Cambodian born and raised, and had left Battambang during the conflict to stay in the Thai border camps before leaving for the US. Now, 30 years later, Run asked after her grandfather, mother and younger sister who were last known to be living in Tuol Ta Eik village in Battambang.
Run had been looking for ways to communicate with residents of Battambang to find information on her family for years. Finally facebook and similar social media channels provided a pathway in. Months had passed and Run hadn’t had much traction asking around to those claiming Battambang residence facebook. Run had come across the Soksabike website looking for another way to access people that would know Battambang.
Phalla, Soksabike’s main bookings officer, came across the message and took pause. “How should I reply?”, she thought. Phalla’s mother lived in Tuol Ta Eik village. Maybe she could start there and just ask around. It couldn’t hurt.
“Ok, I have relatives, maybe I can help”, she wrote back to Run and Larry. She’d give it a try, but wanting to temper their expectations, told them she really had no idea if she would actually be able to help. She asked Run for her family member’s Khmer names.
Thinking logically, Phalla started her investigation with the Tuol Ta Eik Commune Chief. She met the staff of the Commune Chief, and presented the facts. “I said, I have a person I know who stays in the US and who is looking for her relatives.” Phalla recounted.
With some luck it seemed to Phalla, the staff member recognized one name from the list Phalla brought; Run’s grandfather, Cham Roeun Yam, who had died some time ago. The staff confirmed that the family used to reside in Tuol Ta Eik, and that all members of the family had either passed away or moved, except for one known granddaughter whose whereabouts could not be confirmed.
Phalla waited to give the staff time to ask around in the community. Although there was hope that the names had been recognized, Phalla was a bit doubtful on what would turn up. When she returned to the Commune Chief’s office, Phalla received the news that the staff had a chance meeting with a police officer that knew Run’s grandfather and family. He suggested that Phalla go and meet with the police, but Phalla was reluctant. She’d prefer to avoid trips to the police station.
There had to be something else she could do herself, without going to the police. On a whim, Phalla decided to ask her mother’s neighbors in Tuol Ta Eik. She hadn’t thought of it before, but the neighbors were nearly 80 years old, and had lived in the village for decades, perhaps they would have known or heard of Run’s relatives. She asked, did they know Cham Roeun Yam? Phalla was delighted. Yes, they had known her grandfather, who, they informed Phalla, had been the pagoda chief and had passed away in 1975. And yes, they could suggest another close friend of the family that might be a good resource.
The lead the neighbors gave to Phalla was fruitful. A dear friend of Run’s cousin from primary school, the woman was now a pharmacist in Psa (market) Runlakoun not far from Tuol Ta Eik. Phalla finally had good news for Run; the next day she gave Run and Larry the phone number of Run’s cousin, now living in New Zealand. Soon after that, Run and her cousin spoke on the phone after 32 years of separation.
Run’s cousin also had news; Run’s mother and sister are thought to be alive and living in Phnom Penh. So the search goes on, but already with such a fortuitous connection, the future is looking bright.
Phalla is energized and visibly moved by the story, and by her own role in it all. “I’m really happy, first, I have never done anything like that, I felt a very happy feeling, I didn’t think I would find even someone that knows her relative, I just thought I could try” she says, her eyes lit up.
“What’s funny, I look around and go far before I look right in front of me, and think maybe I should look closely. It was an accident, really, I found the answer at my mom’s house”. And all this time, the neighbors Phalla saw everyday had the information that the strangers from thousands of miles away were looking for.
Phalla’s excitement is infectious. We couldn’t be more proud to have her on our team. Phalla and Run have since been in communication sharing about their lives and families. They recently discovered a shared passion. Run owns a small craft shop in the US; for those that know her, this is just about the best news a craft enthusiast like Phalla could get.
Please share this story! It’s a testament to what strong communication channels are capable of. At Kinyei want to continue to promote these strong channels through the projects and the people involved. Best of luck to Run as she will interview for her US citizenship on June 14!
Finalists in The World Travel & Tourism Council’s (WTTC) annual Tourism for Tomorrow Awards have been announced, recognizing Kinyei International (KI) as one of three finalists in the People Category for their dedication to sustainable social change.
